Our service reports are accepted by insurance companies and local councils inspections and our engineers have undergone intensive training with industry leading manufacturers of laser machines. As appointed servicing agents for Fotona and Sciton Lasers, we have authorised access to original parts. In the event of this not being possible we source used parts from original equipment manufacturers (OEMs) to enable quality electrical repairs and optical refurbishment.
Laser & IPL Servicing Engineers.
Why service Laser machines?
Lasers and IPL systems are complex aesthetic and medical devices. Preventative maintenance is required to keep them running efficiently, thus protecting your investment to ensure more serious and costly issues do not arise. All optics must be inspected for degradation otherwise output is reduced and power supplies have to work harder to achieve desired results. Your clients will notice that treatments are not living up to their expectations and you may have to provide many more sessions or, at worst, receive requests for refunds which can ruin your reputation.
What goes into a Laser Service?
- Checking the output calibration using calibrated Ophir meters
- Inspecting optics for damage
- Cleaning / replacing filters
- Removing internal dust
- Replacing / filling cooling water
- Pat test (If required)
- Function checks and overall inspection
Your Laser or IPL machine may require servicing if...
- The IPL machine is not removing hair as expected
- Error messages on screen eg: lamp simmer issues
- The Laser may struggle with certain Tattoo colours ( For Q-Switch Lasers)
- Intermittent faults
- Overheating
Quailty Reliable Service
”We have been using Photronics to renew our applicators for many years now. They provide us with great quality work and are always courteous in their dealings. Two thumbs up from us!
Karen IsmailPeach On The Hill, Notting Hill, London
We service clients in the beauty, aesthetics and medical industries:
- Beauty salons
- Cosmetologists
- Dermatologists
- Doctors (private and NHS)
- Tattooists
Proud Service Provider to the NHS
Photronics maintains Sciton laser systems within NHS hospitals, providing reliable and responsive support when required.

Ellipse IPL Service & Repair.
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